KIKS Operational Support
Login, payment, account, system, or video playback issue? Message us on Telegram below.
This page does not automatically send a message to the support team. Please contact us through Telegram above, and include your name, study plan, issue type, and a short message. Never send your password or full payment details.
Important
What you can ask about — Unable to log in, payment or study plan issues, account issues, video playback or system errors.
Not included — Direct questions about lesson content, individual answer correction by a teacher, additional teaching for BASIC or SILVER.
Information to prepare before contacting us — The email address or phone number used to register, your study plan (BASIC or SILVER), the page where the issue occurred, a screenshot if available.
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